Privacy Policy

Our Commitment and Protection of Your Privacy

Welcome to Pip’s Passion Project. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit www.pips-passion-project.com/ and/or engage us to provide services.

Your Personal Information

When used in this policy, “Personal Information” has the meaning: given to that term in the Privacy Act 1988 (Cth); and given to “personal data” in the Global Data Protection Regulation (EU) 2016.679 (GDPR).

The information that we collect and that is held by us could include your name, telephone and/or your mobile phone number, email address, date of birth, post code, current and previous addresses, IP address and any username and/or password relevant to our website. We also hold details of any services provided to you by us.

If you choose not to provide certain Personal Information (e.g. your email address or phone number), we may not be able to provide you with the level of service that is consistent with our business policy.

How We Collect Personal Information

We may collect Personal Information in a number of ways, including but not limited to:

directly from you, for example, when you provide information by phone, in registration forms or when you submit your personal details through our website;
from publicly available sources of information; and
when you visit our website.

How We Store and Secure Personal Information

If we at any time provide you the ability to pay for our services using a credit card or similar, we do not record or store your credit card information for payment processing. Any credit card information collected from you is via the PayPal and/or Stripe systems.

We have implemented measures to protect against loss, misuse and alteration of Personal Information under our control;
You may obtain more information about the way we manage your Personal Information by contacting us by email pippa@pips-passion-project.com
If you believe that any information we have about you is incorrect please notify us and we will correct it; and
The business website may contain links to other third-party websites. We are not responsible for any breach of your privacy as a result of any privacy principle of any third party.

How the Business Might Use Personal Information

Your Personal Information may be used to:

verify your identity if deemed necessary for any purpose;
provide the services you request from us;
administer and manage those and/or services provided, including charging, billing, and the collecting of any debts;
inform you of ways the services provided to you could be improved;
conduct appropriate checks for fraud;
research and develop the Business and/or services;
gain an understanding of your needs so that we may provide you with a better service; and
to maintain and develop our business systems and infrastructure, including testing and any upgrading of these systems.

In addition, your Personal Information is collected so that we can promote and market to you (using any form) our services. This is done to keep you informed of our services. It may continue even after you cease acquiring services from us. If you do not wish us to contact you to promote and market our services, please email us at pippa@pips-passion-project.com

When We Can Disclose Your Personal Information

On occasions, we may disclose your Personal Information to:

credit-reporting and/or fraud-checking agencies;
your authorised representatives, your legal advisers (usually when requested by you to do so) and any other person/s that you authorise;
our professional advisers, including our accountants and lawyers; and
government and regulatory authorities and other organisations, as required or authorised by any law or statute.

Help us ensure we hold current and accurate information.

We take all reasonable precautions to ensure that the Personal Information we collect and use is accurate, complete and up to date. However, the accuracy of that information depends largely on the information that you provide.

That’s why we recommend that you:

immediately let us know if there are any errors in your Personal Information; and
keep us current with changes to your Personal Information such as your name, address, telephone number, email address or other information that you feel is important.

You Can Access Your Personal Information

You have a right to access your Personal Information, subject to any exception allowed by law. If you would like to do so, please let us know by email pippa@pips-passion-project.com

Our Contact Details

If you have any questions in relation to your privacy, please contact by email at pippa@pips-passion-project.com during normal business hours, Monday to Friday.

GDPR

If you are:

A resident of the European Union accessing our website or receiving our Services in Australia; or
accessing our website or receiving our Services from within the European Union,

then in addition to our obligations under the Privacy Act, we are required to comply with the GDPR with respect to your Personal Information.

Any reference to “Personal Information” in this Privacy Policy is also a reference to “personal data” (as defined under the GDPR).

PIPSPASSIONPROJECT ABN 15 850 534 302